Contact us

Advice on doing your research

皇冠app网Advice on the records we hold at The National Archives.

British citizenship


See for questions about your order. If you still need help, please email us.

Send compliments, complaints and comments about our on site (at Kew) and online services. See our complaints procedure.

Freedom of Information

皇冠app网Request information about The National Archives under the Freedom of Information Act.

Education sessions

Book video conferences and virtual classroom sessions. Book workshops .

Education service general enquiries

皇冠app网Contact us with queries about our education service and online educational resources.

International collaboration

皇冠app网Contact us if you are an international archive, government or cultural body interested in collaborating with The National Archives.


皇冠app网Contact us with queries about our website, not including advice about our catalogue.

Reading rooms access & services

皇冠app网Contact us with queries about visiting the reading rooms at The National Archives, reader ticket applications and document ordering, and requests for digital or paper copies of records.

Public sector information

皇冠app网Contact us with your queries about Crown copyright, licensing and the re-use of government information.

Contact our partners

皇冠app网Feedback on our commercial partners’ online services, including Findmypast and Ancestry.


+44 (0) 20 8876 3444

Lines are open:
Monday: 09:00–17:00 (switchboard service only)
Tuesday: 09:00–17:00
Wednesday: 09:00–17:00
Thursday: 09:00–17:00
皇冠app网Friday: 09:00–17:00

You can call us for general information on the types of records held by The National Archives. If you require research advice please use our records and research enquiry service.

If you contact us by email, any personal information you send to us will be handled in accordance with our privacy policy.